F.A.Q.

Paid versions of FBReader

Common

FBReader for Windows/Mac/Linux is free. For Android and iOS, we suggest both free and paid versions. Free versions have some limitations that depend on the platform. The paid version on Android is a separate application named FBReader Premium. On iOS, FBReader is upgradable to the full version via in-app purchase.

Sorry, there is no way. We sell Android and iOS versions separately.

Sorry, there is no way. We sell Android and iOS versions separately.

Android

As for today, the only way is to use the Google Play store. We will publish the Premium on Huawei AppGallery soon. We do not sell FBReader Premium directly or via other stores, sorry.

You pay once and have access to the Premium for unlimited time. Please note that the purchase is per Google account. If you change the account, your purchase cannot be transferred, sorry.

You don't need to pay twice. The purchase is per Google account. You can use the app on any number of devices linked to the same account. And yes, you can use it on several devices simultaneously.

Open the Google Play app, look for “FBReader Premium”, and click the “Install” button.

Firstly, be sure your device is linked to the Google account used for the purchase. If you are sure, it looks like there is an issue with the Google Play app on your device: it did not get the list of purchases correctly. Typically, the issue goes away in a few hours. But if you want, you can fix it manually. There are two ways.

Way 1 On the device, open the Preferences app. Go to the “Apps” section, and look for “Google Play”. Now click “Force stop”, then “Clear data”. Done? Ok, now start the Google Play app again. It re-reads the data from the Google server, and the issue has gone. Note: there is also a button named “Clear cache”, it does not help.

Way 2 On the computer, open FBReader Premium page on the Google Play, and click the “Install” button. Select your device from the list, and the app will be installed on the device in a few minutes.

You do your purchase on Google Play, and we have no additional information about the purchase. We cannot even check if the account purchased the Premium or not. You can review your purchase history on the Google site.

We are sorry that you are not satisfied with the app. You can refund via the Google Play site. Please read their support page. You also can send a request to support@fbreader.org. We do refund for a purchase made no more than 30 days before the request date. Please send us your purchase id (a string like GPA.123-456-78910). To find it, look at your purchase history. Our support is not 24/7, so please be patient.

Please note that if you make a refund, it can take some hours (or even days) until the money reaches your card/bank/etc. The time depends on your bank, not on Google or us.

iOS

You pay once and have access to the full version for an unlimited time.

In the reading mode, tap the centre of the screen, then the reader logo at the top. In the popup dialogue, select “Already purchased”./p>

We cannot refund an App Store purchase for you, sorry.

You can do the refund via the Apple interface. Please read a third-party instruction.

Book formats

“Kindle format” is also known as mobipocket. FBReader opens *.mobi but does not understand DRM-protected files. That means FBReader works with free Kindle books only.

Preferences

Swipe your finger along the left edge of the screen. The gesture increases brightness if you swipe up and decrease when the finger moves down.

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